This Privacy Policy explains how Sun Sea Sky Inc (“we”, “us”, “our”) collects, uses, discloses, and safeguards personal information in connection with our renovation services and website (the “Services”).

1. Organization and Contact

Sun Sea Sky Inc

Address: 255 Bass Pro Mills Dr, Concord, ON L4K 0A2, Canada
Email: info.sunseaskyinc@gmail.com

2. Scope

This policy applies when you visit our website, submit a request for a quote (RFQ), or otherwise interact with us through the Services. We do not require customer account registration to submit an RFQ.

3. Information We Collect

3.1 Information you provide

Contact details: name, phone number (required), email address (optional).
Project details: renovation scope, requirements, timeline, budget range (optional).
Location details: postal code / area (optional).
Images: reference photos you upload to help us assess your renovation request (optional).

3.2 Information collected automatically

Like most websites, we may receive limited technical information when you access the Services, such as your IP address, browser type, approximate device information, and logs related to security and performance. We use this information to operate, protect, and improve the Services.

4. How We Use Personal Information

We use personal information for the following purposes:

To review and respond to your RFQ and communicate with you about next steps.
To evaluate project scope and prepare preliminary estimates and scheduling considerations.
To arrange a discovery call or site visit (if needed) and to coordinate service delivery.
To maintain internal records related to inquiries and service requests.
To prevent fraud, maintain security, and protect the Services.
To comply with legal obligations and enforce our agreements.

In general, we collect, use, and disclose personal information with your knowledge and consent, as required under applicable Canadian privacy laws (including PIPEDA where applicable). By submitting an RFQ, you consent to our processing of the information for the purposes described in this policy. You may withdraw consent, subject to legal and contractual restrictions (see Section 10).

We do not sell your personal information. We may share personal information in the following limited circumstances:

Service providers: with trusted providers who help us operate the Services (e.g., hosting, data storage, security, and related infrastructure support). We require such providers to protect information and to use it only for providing services to us.
Contractors/subcontractors: where necessary to evaluate or deliver renovation services (for example, specialized trade coordination), and only to the extent needed for the project.
Legal and safety: to comply with law, respond to lawful requests, protect rights and safety, and enforce our agreements.
Business transactions: in connection with a merger, acquisition, or asset sale, subject to appropriate confidentiality protections.

7. Data Location

We primarily store RFQ submissions and uploaded images in Canada. In limited cases, information may be processed by service providers acting on our behalf. Where cross-border processing occurs, information may be subject to the laws of the jurisdiction in which it is processed.

8. Retention

We retain personal information only as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.

RFQ images: reference photos are intended for quote evaluation and will be removed after the RFQ is closed (subject to reasonable operational needs and legal requirements).
RFQ records: contact and project details may be retained to manage the inquiry and maintain business records.

9. Security Safeguards

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. Your Rights and Choices

Depending on applicable law, you may have the right to:

Request access to personal information we hold about you.
Request correction of inaccurate or incomplete personal information.
Withdraw consent (where processing is based on consent), subject to legal/contractual restrictions.
Ask questions or make a complaint about our privacy practices.

To make a request, contact us at info.sunseaskyinc@gmail.com. We may need to verify your identity before responding.

11. Children

The Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

13. Contact

Questions about this Privacy Policy can be sent to info.sunseaskyinc@gmail.com.

Privacy Policy